Mouvo

Privacy Policy

Last updated: 2025-01-24

Overview

Mouvo ("we," "our," or "us") is a product developed by Mobela .inc. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness and activity tracking platform and connected services.

By using Mouvo, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you provide directly, including:

  • Name, email address, and contact information
  • Profile information (age, gender, weight, height, fitness goals)
  • Account credentials and authentication information

Health and Fitness Data from Connected Devices

When you connect third-party fitness devices and services (including Garmin Connect), we collect:

  • Activity Data: Workouts, runs, rides, swims, duration, distance, pace, performance metrics
  • Health Metrics: Heart rate, HRV, VO2 max, sleep data, stress scores, recovery metrics
  • Location Data: GPS coordinates, routes, elevation data from your activities
  • Device Data: Power meter data, cadence, sensor measurements

We only access data you explicitly authorize through each service's permission process.

Usage Information

  • IP address, device identifiers, browser information
  • Usage patterns and feature interactions
  • Error logs and performance metrics

How We Use Your Information

  • Provide fitness tracking, analysis, and AI coaching services
  • Sync and normalize data from connected fitness platforms
  • Generate personalized training plans and recommendations
  • Calculate performance metrics and recovery insights
  • Improve our platform functionality and user experience
  • Ensure platform security and prevent unauthorized access
  • Comply with legal obligations

Third-Party Service Integrations

Mouvo integrates with fitness platforms including Garmin Connect through their official APIs.

When you connect these services:

  • You authorize us to access specific data through secure OAuth protocols
  • We only access the minimum data necessary for our services
  • We respect your privacy settings on connected accounts
  • You can disconnect integrations anytime in your settings
  • Each service's privacy policy also applies to their data
  • We do not modify data in your connected accounts without permission

Data Sharing and Disclosure

We do not sell your personal information. We may share data only in these circumstances:

With Your Consent

  • Social features when you choose to share activities publicly
  • Data export when you request it

Service Providers

  • Cloud hosting and infrastructure (with data protection agreements)
  • Security and analytics services (anonymized data only)

Legal Requirements

When required by law or to protect our rights, users, and platform security

Data Security and Protection

We implement industry-standard security measures:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication and API protocols
  • Regular security audits and monitoring
  • Access controls and audit logging
  • Data processing agreements with all service providers

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Control privacy settings and data sharing preferences
  • Disconnect third-party integrations
  • Export your data in portable formats
  • Request account and data deletion
  • Object to processing or request data portability (where applicable)

Data Retention

We retain data as follows:

  • Raw activity data: Minimum 90 days for processing and analysis
  • Aggregated metrics and summaries: Up to 2 years for trend analysis
  • Account information: Until you delete your account
  • Legal compliance data: As required by applicable law

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

Children's Privacy

Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last updated" date. Continued use after changes constitutes acceptance of the new policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: admin@mouvo.app

Compliance

This privacy policy complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Health Insurance Portability and Accountability Act (HIPAA) where applicable
  • Connected fitness platform requirements including Garmin Developer Program terms